Platform Technology

The engine behind every AI employee

AgentLabz operates its own agent runtime, orchestration layer, retrieval stack, and GPU-accelerated inference path. Every role a customer deploys runs on the same production platform.

Sub-second

Voice turn latency target

Continuous

In-flight request batching

Cached

KV cache reuse across agent steps

Autoscaled

Pools segmented by latency class

Technology

Ten systems, one platform

Each subsystem is independently versioned, observable, and deployable. Customers configure roles; the platform handles execution, safety, and scale.

AI Agent Runtime

A deterministic execution engine for long-running agents: step-level checkpointing, sandboxed tool execution, retries with idempotency keys, and hard token and time budgets per run.

Agent Orchestration

Decomposes an objective into a dependency graph, dispatches specialised agents, and supervises the run with back-pressure, cancellation, and deadlock detection.

Knowledge Retrieval

Hybrid dense and keyword retrieval with re-ranking, permission-aware filtering, chunk freshness scoring, and citations attached to every generated claim.

Memory

Short-term conversation state, episodic run history, and durable semantic memory with per-tenant isolation, decay policies, and explicit write approvals.

Tool Calling

Typed tool schemas with JSON-schema validation, scoped credentials, per-tool rate limits, dry-run mode, and human approval gates on privileged actions.

Workflow Engine

Event, schedule, and webhook triggers composed into durable state machines with branching, retries, compensation steps, and replay from any checkpoint.

Inference Layer

A provider-abstracted serving path with per-agent model routing, fallbacks, streaming, prompt and KV cache reuse, and request batching — designed to run on GPU-accelerated capacity.

Voice AI

Streaming speech recognition, endpointing, barge-in handling, and neural speech synthesis pipelined to keep a conversational turn inside a single latency budget.

Observability

Trace-level visibility over every run with OpenTelemetry-style spans, evaluation against golden question sets, regression detection, and one-click run replay.

Security

Tenant isolation, role-based access control, encrypted secrets, scoped tool permissions, and an audit record of every configuration change and agent action.

API Infrastructure

A resource-oriented REST surface with streaming responses, signed webhooks, scoped API keys, and a published OpenAPI specification.

Request path

From a message to a cited answer

A single request traverses the gateway, runtime, planner, memory, retrieval, and accelerated inference before a token ever reaches the user — every hop traced and budgeted.

Versioned

Every agent, prompt, and tool schema is versioned and diffable.

Isolated

Tenant data, keys, and vector namespaces never share a boundary.

Budgeted

Hard token, time, and spend ceilings enforced by the runtime.

UserChat · Voice · Email · APIAgent InterfaceChannel adapters · session stateAPI GatewayAuthN/Z · rate limits · routingAgent OrchestratorTask graph · delegation · budgetsKnowledge · Memory · ToolsRetrieval · recall · scoped actionsModel InferenceRouting · batching · cache reuseWorkflow ExecutionDurable steps · retries · approvalsBusiness SystemsCRM · helpdesk · storage · APIs
Accelerated Computing

Built for GPU-Accelerated AI

Agent workloads are inference-heavy: many short model calls per task, plus speech and retrieval inside the same turn. We tune the serving path end to end instead of passing requests through to a third-party endpoint.

Dynamic batching

Incoming requests are grouped in-flight so GPUs stay saturated without holding interactive traffic behind long generations.

KV cache reuse

Shared system prompts and repeated agent context are cached across steps and turns instead of being recomputed each call.

Continuous batching

Finished sequences leave the batch immediately and new ones join, keeping utilisation high under bursty agent workloads.

Streaming inference

Tokens are emitted as they are produced, so the first word reaches the user long before the answer finishes.

Tensor parallelism

Large open-weight models are sharded across multiple GPUs to fit memory and cut per-token latency.

Embedding acceleration

Bulk embedding and cross-encoder re-ranking run on GPU, making large knowledge bases practical to re-index frequently.

Speech inference

ASR and TTS share accelerated capacity with the LLM path so a voice turn completes inside one budget.

Multi-GPU scheduling

Workloads are placed by latency class and memory footprint across mixed pools, with autoscaling per queue depth.

Sub-second

Voice turn latency target

Platform engineering target, not a published benchmark.

Continuous

In-flight request batching

Platform engineering target, not a published benchmark.

Cached

KV cache reuse across agent steps

Platform engineering target, not a published benchmark.

Autoscaled

Pools segmented by latency class

Platform engineering target, not a published benchmark.

Models

Supported AI models

Choose a model per agent, or per step. The router handles fallback, cost ceilings, and latency classes so you can change models without rewriting an agent.

LL128K ctx

Llama

Open weight · Meta

Tool calling Vision Streaming Strong reasoning

Routing: Default for high-volume, cost-sensitive steps

DE128K ctx

DeepSeek

Open weight

Tool calling Vision Streaming Advanced reasoning

Routing: Planning and long chain-of-thought steps

QW128K ctx

Qwen

Open weight · Alibaba

Tool calling Vision Streaming Strong reasoning

Routing: Multilingual and document-heavy workloads

GE128K ctx

Gemma

Open weight · Google

Tool calling Vision Streaming Efficient reasoning

Routing: Classification, routing, and guard steps

MI128K ctx

Mistral

Open weight

Tool calling Vision Streaming Efficient reasoning

Routing: Latency-critical short completions

CL200K ctx

Claude

Frontier · Anthropic

Tool calling Vision Streaming Advanced reasoning

Routing: Long-document analysis and drafting

GP128K+ ctx

GPT

Frontier · OpenAI

Tool calling Vision Streaming Advanced reasoning

Routing: General reasoning and complex tool use

GE1M ctx

Gemini

Frontier · Google

Tool calling Vision Streaming Advanced reasoning

Routing: Very large context and multimodal inputs

Our IP

What we build vs. what we integrate

Proprietary to AgentLabz

  • Agent runtime and deterministic state machine
  • Multi-agent orchestrator and task graph planner
  • Memory, retrieval, and citation layer
  • Evaluation harness and regression scoring
  • Guardrail and policy engine
  • Inference scheduler, batching, and cache reuse

Integrated, not rebuilt

  • Frontier and open-weight foundation models
  • GPU infrastructure and accelerated runtimes
  • Vector and relational data stores
  • Telephony, CRM, helpdesk, and collaboration APIs
  • Observability and log pipelines
  • Identity and SSO providers
Roadmap

What we are building next

Dated commitments are made contractually with enterprise customers; this is the engineering sequence.

Shipping next

Browser Agents

Agents that navigate authenticated web apps with recorded, replayable sessions.

Shipping next

Computer Use

Controlled desktop actions for legacy systems without APIs, under approval gates.

In development

Vision Agents

Document, screenshot, and diagram understanding inside the agent loop.

In development

Video Understanding

Long-form video ingestion for training, QA, and support workflows.

In development

Marketplace

Publish, install, and version community and partner agent templates.

Planned

Fine-tuning

Managed LoRA fine-tunes on approved customer data, evaluated before rollout.

Planned

On-prem Deployment

Air-gapped installs on customer-owned GPU infrastructure.

Planned

Agent Collaboration

Cross-workspace agent teams with negotiated shared objectives.